I had a crap time at an independent business in my town where the restaurant owner had the audacity to throw a 55 cent surcharge on credit card purchases without letting the customers know in advance.
I could understand for a small business that credit card fees eat into profits, and you want to make up for the interchange fees the merchant bank and the credit card companies charge.
I should of just refused to pay for my food and if they called the police I could of said the merchant had deceitful marketing practices. If the merchant had a fee for the credit card payment I would of likely not shopped with them.
However the merchant should of done something nice and said here is a small drink or an egg roll to make up for what we did.
I did let people know on Foursquare that if you want to eat at their establishment it is strongly recommended that you pay in cash.
I told the merchant if you don’t want more angry customers, they need to put a sign stating that there is a 55 cent surcharge. Either next to the logo on the window or near the menu above the food they prepare would be very appreciated.