There is NO manhole cover in my yard

This morning I received a knock at the door from an alleged city utility service man saying they need to check a manhole cover in my yard, but from the last twenty years living at this address, I saw no cover.

And then due to the knocking my elderly dog with arthritis is outside, and getting her back in the house would have been a huge undertaking.

I know the city may have maps, but from my time living here I do not see anything.

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