My sister got dismissed from F.Y.E, the mall media products store and even if she was kept I would not shop there either. It is not about the lack of customer service in those stores or the lack of a used products option with F.Y.E/SunCoast/Second Spin, but its the lack of value in a tough economy. If I want to pay full price I would shop at an independent retailer such as Rhino Records and PooBah.
Not many people want to pay full list price on their media products these days. 59.99 or even 64.99 for a Playstation 3 game, 18.99 for their Michael Jackson albums.
Ironically the last three retailers my sister worked for went out of business, so who knows.